December 4, 2024 |
Photo – Courtesy of MHCC
Memorial Hospital of Carbon County introduced their new Chief Executive Officer on Tuesday to the Board of Carbon County Commissioners.
Erick Twyman, who recently moved to Rawlins from Denver with his family to take the position, replaces Interim CEO Gerald Parton. Twyman will also serve as the Chief Financial Officer, controlling both the administrative and financial operations at the hospital.
Reporting to the County Commissioners yesterday, Twyman stated that he has interviewed the hospital’s board of trustees and staff to identify needed improvements to the medical center. The new CEO said the consensus is that money is the primary concern.
Twyman said every operational change he is proposing includes a financial component. The first proposed change is to audit the hospital’s finances every six months, beginning with a review of the previous four years. Twyman said the audits will help him discover where the money went and how to improve the accounting process moving forward.
Another way to reduce the hospital’s operational cost is to bring medical billing in-house. The new CEO said Memorial Hospital currently pays over $80,000 a month to Amplify Revenue Cycle Management, an outside collections agency. Twyman said by hiring his own billing staff, he can improve accuracy and save money.
Twyman said he will review the salaries of all Memorial Hospital employees to ensure they are comparable to those in similar fields. The new CEO mentioned that this type of analysis has not been done in the past.
Twyman also mentioned that he will provide regular financial updates to the Memorial Hospital Board of Trustees. The new CEO said his weekly reports will detail the operational costs of each medical service compared to the revenue they generate. Armed with that knowledge, Twyman said hospital management can better utilize the staff’s time and efforts.
Twyman said he also plans to do away with endless meetings that waste both time and money. Instead, the new CEO explained that he and Chief Operating Officer Stephanie Hinkle will have the final say over hospital operations.
The new CEO announced the implementation of an anonymous feedback system, enabling employees to suggest service improvements without fear of retaliation. Twyman said he also welcomes comments and suggestions about his performance from both staff and patients.
Twyman reiterated the need to bring medical billing in-house instead of relying on a third-party company. By personally overseeing every aspect of Memorial Hospital’s operations, the new CEO said he can lower overhead costs and maximize revenue.
Twyman said he will focus on fixing the hospital’s finances, fostering a positive internal culture, and improving the facility’s reputation within the community. The new CEO asked for patience while he turns Memorial Hospital of Carbon County into the top medical provider in the area.
Twyman said he is personally committed to turning the cash-strapped hospital around financially. Despite being the seventh CEO to come before the current board of commissioners, Twyman said he plans to be the last.
